Record breaking: PostNL processes 3 million parcels on Cyber Monday

The Hague, 4 December 2024 – On Cyber Monday 2 December, PostNL reached a new milestone: over 3 million parcels were processed in a single day. The previous record of 2.8 million parcels had been set just a week earlier. This demonstrates the extraordinary level of activity during this festive period.

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“On Cyber Monday, we set a new record. We have never received so many parcels in a single day — an impressive total of 3 million parcels. Leading up to Sinterklaas, we are seeing continued online shopping at high volumes. This surge requires an enormous effort. Our employees are truly showcasing the meaning of teamwork in a fantastic atmosphere. Everyone is pulling together to process this record number of parcels — a performance we are very proud of. The tens of thousands of compliments in the PostNL-app underpin how much people at home appreciate their deliverers,” said Stephan van den Eijnden, Managing Director Commerce at PostNL.

Handling such an immense volume of parcels demands the utmost from the entire supply chain. Webshops are spreading out their online promotions, and consumers are using the PostNL-app to specify their delivery preferences. PostNL has mobilised additional staff and organised an extra delivery day. PostNL continues to work hard and manage the high volume of parcels during this holiday season.

About PostNL

We are PostNL, here for everyone, bringing it all together for 225 years. With an extensive network of nearly 5,700 PostNL points, 10,000 letterboxes, and around 1,100 automated parcel lockers, also open to various carriers, along with millions of users of the PostNL app, we're always close by. We aim to be everyone's favourite deliverer by making it as easy as possible to send and receive parcels and mail. With over 32,000 colleagues working with us, we are part of society. On an average weekday, we deliver 1.2 million parcels and 6.3 million letters.

We optimise and support our physical networks through the use of smart digital solutions and introduce new propositions that add value for our customers. And aim for sustainable employment relationships by being a good employer to all people working with and for us. We focus on sustainability, making many journeys on foot and by bicycle, increasingly using cleaner fuels and electric vehicles, and offering innovative city logistics. PostNL N.V. is a publicly traded company with a turnover of €3.3 billion in 2024.

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