Record breaking: PostNL processes 3 million parcels on Cyber Monday

The Hague, 4 December 2024 – On Cyber Monday 2 December, PostNL reached a new milestone: over 3 million parcels were processed in a single day. The previous record of 2.8 million parcels had been set just a week earlier. This demonstrates the extraordinary level of activity during this festive period.

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“On Cyber Monday, we set a new record. We have never received so many parcels in a single day — an impressive total of 3 million parcels. Leading up to Sinterklaas, we are seeing continued online shopping at high volumes. This surge requires an enormous effort. Our employees are truly showcasing the meaning of teamwork in a fantastic atmosphere. Everyone is pulling together to process this record number of parcels — a performance we are very proud of. The tens of thousands of compliments in the PostNL-app underpin how much people at home appreciate their deliverers,” said Stephan van den Eijnden, Managing Director Commerce at PostNL.

Handling such an immense volume of parcels demands the utmost from the entire supply chain. Webshops are spreading out their online promotions, and consumers are using the PostNL-app to specify their delivery preferences. PostNL has mobilised additional staff and organised an extra delivery day. PostNL continues to work hard and manage the high volume of parcels during this holiday season.

About PostNL

We are PostNL. For more than 225 years, we have been part of society and here for everyone. With 31,500 colleagues, an extensive network of 5,700 PostNL locations, 10,000 letterboxes, 1,400 automated parcel lockers, and millions of users of the PostNL app, we are always close by. Together with our partners, we operate in 190 countries worldwide. Our mission is clear: connected to deliver what drives us all forward. Through our strategy, we grow our business, create sustainable value, lead through innovation and make an impact that matters. On an average weekday, we deliver 1.2 million parcels and 6 million letters. We improve our networks with smart solutions, innovate with AI and tech for our customers and promote future-proof employment relationships for employees and partners. At the same time, we are making our delivery operations more sustainable: we cover many kilometres on foot and by bicycle and increasingly use cleaner fuels and electric vehicles. PostNL N.V. is a publicly listed company with a revenue of €3.3 billion in 2025.

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