PostNL appoints Willem-Jan van Tongeren as Chief Information Officer

The Hague, Netherlands, 19 June 2024 – PostNL announces the appointment of Willem-Jan van Tongeren as Chief Information Officer (CIO) and member of the Executive Committee (EC), effective 1 September. Willem-Jan will succeed Jennifer Crites, who has accepted a new role at Zalando.

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Willem-Jan van Tongeren has been with PostNL since 2000, holding various roles at the intersection of business and IT/digitalisation. As part of the IT management team, he has played a pivotal role in the company's cloud transition.

Herna Verhagen, CEO of PostNL said: “I know Willem-Jan as a great connector of people, as highly energetic, decisive, and results-oriented. In the world of post and e-commerce, our IT capabilities are crucial. Willem-Jan will continue to work on further strengthening PostNL’s IT and digital capabilities in his new role. I look forward to working even more closely with him. We are very thankful to Jennifer and wish her great success in her new adventures.”

About PostNL

We are PostNL. For more than 225 years, we have been part of society and here for everyone. With 31,500 colleagues, an extensive network of 5,700 PostNL locations, 10,000 letterboxes, 1,400 automated parcel lockers, and millions of users of the PostNL app, we are always close by. Together with our partners, we operate in 190 countries worldwide. Our mission is clear: connected to deliver what drives us all forward. Through our strategy, we grow our business, create sustainable value, lead through innovation and make an impact that matters. On an average weekday, we deliver 1.2 million parcels and 6 million letters. We improve our networks with smart solutions, innovate with AI and tech for our customers and promote future-proof employment relationships for employees and partners. At the same time, we are making our delivery operations more sustainable: we cover many kilometres on foot and by bicycle and increasingly use cleaner fuels and electric vehicles. PostNL N.V. is a publicly listed company with a revenue of €3.3 billion in 2025.

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