PostNL delivers over 14 million letters and cards per day

The Hague, 22 December 2020 – Now that the country is back in lockdown because of the coronavirus, the Dutch population is putting pen to paper to send each other cards. Since the lockdown began, PostNL has delivered more than 14 million cards and letters per day – more than double the average during the year.

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Resi Becker, Director of Mail Nederland at PostNL: “Many people want to reach out to each other during this difficult time. We’re both pleased and proud that we’re able to contribute to this: 30,000 colleagues are working hard every day to collect, sort, prepare and deliver all the mail. We’re doing everything we can to make sure that millions of cards and letters drop through the mail slot every day, occasionally a bit later because of the busy times.”

Health and safety are paramount

Through the delivery of more than 14 million cards and letters every day, as well as 1.7 million parcels daily, PostNL plays a central role during the lockdown. PostNL is making use of maximum capacity to deliver mail and parcels responsibly, while always giving the health and safety of its employees the highest priority.

In order to stay within the coronavirus rules for the processing of mail and parcels, and to ensure that the network continues to run properly, PostNL is keeping a close eye on both developments and volumes in order to be able to make adjustments if necessary.

The extra steps that PostNL is currently taking include:

  • Longer working hours in all sorting centres, which are now also open on Sundays
  • Extra mailbox collections on all Sundays in December
  • Two additional delivery dates on Monday 21 and 28 December

About PostNL

We are PostNL, here for everyone, bringing it all together for 225 years. With an extensive network of nearly 5,700 PostNL points, 10,000 letterboxes, and around 1,100 automated parcel lockers, also open to various carriers, along with millions of users of the PostNL app, we're always close by. We aim to be everyone's favourite deliverer by making it as easy as possible to send and receive parcels and mail. With over 32,000 colleagues working with us, we are part of society. On an average weekday, we deliver 1.2 million parcels and 6.3 million letters.

We optimise and support our physical networks through the use of smart digital solutions and introduce new propositions that add value for our customers. And aim for sustainable employment relationships by being a good employer to all people working with and for us. We focus on sustainability, making many journeys on foot and by bicycle, increasingly using cleaner fuels and electric vehicles, and offering innovative city logistics. PostNL N.V. is a publicly traded company with a turnover of €3.3 billion in 2024.

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