1 in 5 Dutch people would like more friends

The Hague, 30 July 2018, International Day of Friendship - 1 in 5 Dutch people would like to have more friends. This is clear from research conducted by PostNL, carried out by Direct Research among around 1,000 Dutch people. Friends who listen, are honest and genuine, and who we feel comfortable with, are most valued.

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Trusted friends

Almost half of all Dutch people have 1 to 5 friends. 28% are lucky enough to have 6-10 friends, 1 in 10 have up to 15 friendships, and 7% have more than 16 people that they would consider to be friends. Nevertheless, 1 in 5 Dutch people would like more friends. Friends are important for the Dutch. So much so that a quarter of all people believe friends are more important than family. We are also trusted friends. Marieke Schoon, manager of Market management at PostNL: “Long term friendships last for an average of 29 years. How lovely! I have had 2 friends since I was a child.”

There for one another

How do friends make each other feel important? The majority indicate that it means being there for each other when needed. Half of the Dutch ring their friends regularly. And 1 in 5 express their gratitude by paying when they go out. Marieke: “And how lovely to see that: 63% of Dutch people sometimes receive a card from their friends, for a birthday, birth or death. This clearly shows that the postal service is still very much appreciated at important moments.”

More attention

Not every friendship stays the course, however. The top 5 reasons for a friendship ending: uses up too much energy (38%), only interested in themselves (33%), no longer have the same interests (20%), lying (17%) and gossiping (11%). Also interesting: 11% of Dutch people think that your friends pay you too little attention, while 16% think that you don’t pay enough attention to your friends. “It’s a great reason to regularly send a card isn’t it?”, adds Marieke.

About PostNL

We are PostNL. For more than 225 years, we have been part of society and here for everyone. With 31,500 colleagues, an extensive network of 5,700 PostNL locations, 10,000 letterboxes, 1,400 automated parcel lockers, and millions of users of the PostNL app, we are always close by. Together with our partners, we operate in 190 countries worldwide. Our mission is clear: connected to deliver what drives us all forward. Through our strategy, we grow our business, create sustainable value, lead through innovation and make an impact that matters. On an average weekday, we deliver 1.2 million parcels and 6 million letters. We improve our networks with smart solutions, innovate with AI and tech for our customers and promote future-proof employment relationships for employees and partners. At the same time, we are making our delivery operations more sustainable: we cover many kilometres on foot and by bicycle and increasingly use cleaner fuels and electric vehicles. PostNL N.V. is a publicly listed company with a revenue of €3.3 billion in 2025.

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