Busiest weeks of the year: Ten times more mail than usual

Millions of Christmas cards in transit during the holiday season

The Hague, December 9 – With Sinterklaas having left the country, the Christmas season is just around the corner. As Christmas trees are being decorated, it is also the perfect time to send Christmas cards. PostNL expects to process millions of Christmas cards. To ensure timely delivery, PostNL is pulling out all the stops by deploying additional staff, emptying mailboxes more frequently, and introducing an extra delivery day on 23 December. To improve the likelihood of on-time delivery, the company advises sending cards by Monday 18 December.

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3.6 million Christmas cards on the busiest days

This year, again, people are flooding the orange mailboxes with their Christmas greetings. On average, 3.6 million pieces of Christmas mail are sent daily during the weeks leading up to Christmas. This is over ten times the amount of regular consumer mail sent on an ordinary day outside the holiday season. This highlights the enduring value of Christmas cards and underscores the importance of sharing personal holiday wishes during this festive time.

Through wind and bad weather

Maurice Unck, Director of MailNL at PostNL, emphasises that capacity is temporarily expanded to handle the massive influx of Christmas greetings. “Processing all those cards is an impressive task, with our 25,000 postal employees—from sorters to deliverers—working tirelessly to ensure Christmas greetings arrive on time. Even colleagues from headquarters and additional temporary staff are pitching in this year. Whether it storms or freezes, our people are there, making this period truly special. This significant surge in volume shows just how important physical mail still is during the holiday season.”

Handige tips voor het versturen van kerstkaarten

Handy tips for sending Christmas cards

  • Ensure the card is not too small. Cards must be at least 14 x 9 centimeters to pass through sorting machines and fit into delivery bundles.
  • Pay attention to a legible address. Creative cards with glitter and decorations are delightful, but a clear address is essential for proper delivery.
  • Seal the envelope securely to prevent it from opening in the sorting machine.
  • Use special December stamps for your Christmas cards.
  • Send cards no later than Monday 18 Decemberto ensure they arrive on time.

With these tips, friends, family, and loved ones can enjoy personal Christmas wishes for even longer.

About PostNL

We are PostNL, here for everyone, bringing it all together for 225 years. With an extensive network of nearly 5,700 PostNL points, 10,000 letterboxes, and around 1,100 automated parcel lockers, also open to various carriers, along with millions of users of the PostNL app, we're always close by. We aim to be everyone's favourite deliverer by making it as easy as possible to send and receive parcels and mail. With over 32,000 colleagues working with us, we are part of society. On an average weekday, we deliver 1.2 million parcels and 6.3 million letters.

We optimise and support our physical networks through the use of smart digital solutions and introduce new propositions that add value for our customers. And aim for sustainable employment relationships by being a good employer to all people working with and for us. We focus on sustainability, making many journeys on foot and by bicycle, increasingly using cleaner fuels and electric vehicles, and offering innovative city logistics. PostNL N.V. is a publicly traded company with a turnover of €3.3 billion in 2024.

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