PostNL: better-than-expected Q2 results and raised FY 2023 outlook

Normalised EBIT of €18 million for Q2 2023 (Q2 2022: €10 million)

The Hague, 7 August 2023

postnl-press-release-q2-2023.pdf postnl-press-release-q2-2023.pdf 576 KB PDF document
postnl-persbericht-q2-2023.pdf postnl-persbericht-q2-2023.pdf 168 KB PDF document

Highlights

  • Better-than-expected volume development at Parcels: volumes up 3.3%, with growth from domestic and, predominantly, international customers
  • Reported volumes -9.0% at Mail in the Netherlands, mainly substitution
  • Measures taken to mitigate inflationary pressures supported good operational leverage and efficiency improvements
  • 10% further improvement in average carbon efficiency
  • Reduction of 200-300 FTEs in overhead, mainly at Parcels, ahead of schedule:
    • restructuring and related costs in 2023 €10 million at most (previously: around €20 million), of which €5 million in Q2
    • small part of cost savings expected to be achieved as early as in 2023 (previously: ~€25 million as of 2024)
  • Interim dividend set at €0.06 per share

Raised outlook for FY 2023

  • Normalised EBIT between €100 million and €130 million (previously: between €70 million and €100 million)
  • Free cash flow unchanged at between €10 million and €40 million

CEO statement

Herna Verhagen, CEO of PostNL, said: “We are pleased to announce a second consecutive quarter with results above expectations. Our adaptive measures to mitigate inflationary pressures are successfully paying off and volumes at Parcels returned to growth earlier than expected. In particular, volumes from international customers were above last year's level. Our cross-border activities maintained the positive trend visible since late 2022. Moreover, measures we have taken such as optimisation of routes, staff and fleet, resulted in improved operational leverage. At Mail in the Netherlands, developments are becoming more challenging. Overall, as expected, performance in the second quarter was lower than last year. Mail delivery quality, is below the required level, mainly due to the tight labour market and high sick leave rates, and this has our full attention.

“During the quarter, we made steady progress on our plans to reduce 200 -300 FTEs in overhead, mainly at Parcels. We have started to implement these plans, with expected annual savings of around €25 million to be achieved partially in 2023. And the restructuring and related costs are now expected to be significantly less than assumed earlier.

“We remain confident in our strategy and are continuing our transformation into an e-commerce logistics player. In the meantime, we are successfully navigating the current environment, that is still uncertain and volatile. Taking into account the lower restructuring costs and better-than-expected results in the first half of the year, we are comfortable to raise our outlook for FY 2023 normalised EBIT to between €100 million and €130 million. With the contribution of Mail in the Netherlands expected to be below our original expectation, the improved outlook for FY 2023 is driven by a stronger performance at Parcels.”

About PostNL

We are PostNL. For more than 225 years, we have been part of society and here for everyone. With 31,500 colleagues, an extensive network of 5,700 PostNL locations, 10,000 letterboxes, 1,400 automated parcel lockers, and millions of users of the PostNL app, we are always close by. Together with our partners, we operate in 190 countries worldwide. Our mission is clear: connected to deliver what drives us all forward. Through our strategy, we grow our business, create sustainable value, lead through innovation and make an impact that matters. On an average weekday, we deliver 1.2 million parcels and 6 million letters. We improve our networks with smart solutions, innovate with AI and tech for our customers and promote future-proof employment relationships for employees and partners. At the same time, we are making our delivery operations more sustainable: we cover many kilometres on foot and by bicycle and increasingly use cleaner fuels and electric vehicles. PostNL N.V. is a publicly listed company with a revenue of €3.3 billion in 2025.

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