Agreement in principle on new collective labour agreement for mail deliverers

Pay up by over 8% in 2022 and 2023

The Hague, 10 May 2022 – PostNL and trade unions Bond van Post Personeel and CNV have signed an agreement in principle on a new collective labour agreement (CLA) governing nearly 16,500 mail deliverers. Trade union FNV and PostNL have achieved a negotiated agreement. Postal wages are to go up in two increments of 4% over the course of the two-year CLA, to a total of over 8%. The trade unions will now put the agreement to their members for approval.

Rising pay and employee benefits

The agreement in principle includes a structural pay rise of 4% effective 1 January 2022 as well as 4% on 1 January 2023, taking compensation for beginning postal workers above the legal minimum wage.

Bob van Ierland, Director of Mail in the Netherlands, said: “Wages for our mail deliverers are set to go up sharply in the period ahead. Rising prices are hitting our people where it hurts and we feel that raising their pay is an appropriate response under current conditions. Besides, this should also ensure that – in view of current labour shortages – it remains attractive for people to choose a job as a postie.”

The raise will be paid retrospectively for the first few months of 2022 as soon as the agreement is final. Employee benefits such as bicycle, travel and electric vehicle charging allowances have also been agreed, with the latter revisited – and adjusted, when appropriate – twice a year against the backdrop of rising energy prices.

Postal market developments

During the pandemic, PostNL delivered a lot of mail, including vaccination invites, extra company mailings and personal mail such as cards. A lot of this extra mail was related to Covid-19 and one-time only, and mail items are expected to decline by 8–10% compared with last year. Beyond 2022, the fundamental decline in the number of mail items looks set to continue. To keep the postal service reliable and affordable across the Netherlands in the face of this contraction, PostNL is constantly working to remain a future-proof organisation able to adapt sustainably and in good time.

Consulting membership

The outcomes of union member consultation are expected to be announced on 25 May 2022. The collective labour agreement for mail deliverers will run from 1 October 2021 through to 31 December 2023 and will apply to nearly 16,500 people.

About PostNL

We are PostNL. For more than 225 years, we have been part of society and here for everyone. With 31,500 colleagues, an extensive network of 5,700 PostNL locations, 10,000 letterboxes, 1,400 automated parcel lockers, and millions of users of the PostNL app, we are always close by. Together with our partners, we operate in 190 countries worldwide. Our mission is clear: connected to deliver what drives us all forward. Through our strategy, we grow our business, create sustainable value, lead through innovation and make an impact that matters. On an average weekday, we deliver 1.2 million parcels and 6 million letters. We improve our networks with smart solutions, innovate with AI and tech for our customers and promote future-proof employment relationships for employees and partners. At the same time, we are making our delivery operations more sustainable: we cover many kilometres on foot and by bicycle and increasingly use cleaner fuels and electric vehicles. PostNL N.V. is a publicly listed company with a revenue of €3.3 billion in 2025.

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