PostNL appoints Bart Delmulle as Chief Digital Officer

The Hague, the Netherlands, 19 January 2021 – PostNL has appointed Bart Delmulle as Chief Digital Officer and member of the Executive Committee. Bart Delmulle is currently partner at the Brussels office of management consulting firm Bain & Company. He will start at PostNL on 1 February. The appointment follows the announcement in November 2020, when PostNL published its intention to make additional investments in order to accelerate the digitalisation of its activities.

Herna Verhagen, CEO of PostNL: “Digital transformation is a crucial driver of our strategy. This addition to the Executive Committee underpins the growing importance and central position digitalisation holds for our future. Bart has built up a strong track record as a consultant for companies in a wide variety of sectors, with special focus on digitalisation and e-commerce. He brings a wealth of experience with large companies, which transform in order to leverage the impactful changes in technology and digitalisation.”

Verhagen went on to say: “With our physical networks, supported by smart digital solutions, we can strengthen our competitive position, while improving our profitability. We will achieve this by introducing new propositions that add value for our customers. In addition, we can create operational synergies by accelerating the introduction of innovative logistical solutions. This appointment contributes to the acceleration of the digitalisation of our activities.”

Bart Delmulle is currently a partner at Bain & Company in Brussels. Previously, he was a partner at McKinsey & Company in Belgium, and at Nokia Mobile Phones en Ventures in Finland.

Following this appointment, the Executive Committee of PostNL will consist of: Herna Verhagen (Chief Executive Officer), Pim Berendsen (Chief Financial Officer), Liesbeth Kaashoek (Director Parcels & Logistics), Resi Becker (Director Mail in the Netherlands), Arno van Bijnen (Director Customer Excellence and Cross Border Solutions), Marcel Krom (Chief Information Officer), Bob van Ierland (Director HR) and Bart Delmulle (Chief Digital Officer).

About PostNL

We are PostNL. For more than 225 years, we have been part of society and here for everyone. With 31,500 colleagues, an extensive network of 5,700 PostNL locations, 10,000 letterboxes, 1,400 automated parcel lockers, and millions of users of the PostNL app, we are always close by. Together with our partners, we operate in 190 countries worldwide. Our mission is clear: connected to deliver what drives us all forward. Through our strategy, we grow our business, create sustainable value, lead through innovation and make an impact that matters. On an average weekday, we deliver 1.2 million parcels and 6 million letters. We improve our networks with smart solutions, innovate with AI and tech for our customers and promote future-proof employment relationships for employees and partners. At the same time, we are making our delivery operations more sustainable: we cover many kilometres on foot and by bicycle and increasingly use cleaner fuels and electric vehicles. PostNL N.V. is a publicly listed company with a revenue of €3.3 billion in 2025.

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