Acceleration of transformation continues

The Hague

Financial highlights Q1 2018

  • Revenue at €875 million (Q1 2017: €870 million)
  • Revenue contribution from e-commerce related activities increased to 42% (Q1 2017: 34%)
  • Underlying cash operating income €29 million (Q1 2017: €50 million)
  • Profit for the period at €14 million (Q1 2017: €41 million)
  • Net cash from operating and investing activities at €(18) million (Q1 2017: €(20) million)
  • Consolidated equity position at €58 million (YE 2017: €34 million)

Operational highlights Q1 2018

  • Addressed mail volume declined by 10.3% (adjusted volume decline 9.6%)
  • Delivery quality at 95%
  • €8 million cost savings realised
  • Parcels volumes increased by 25%

Outlook 2018 reconfirmed

  • Full year underlying cash operating income of between €160 million and €200 million
  • Subject to final implementation of SMP decision

CEO statement

Herna Verhagen, CEO of PostNL: “As anticipated, our Q1 performance was below the comparable quarter last year. However, we continue to make good progress in our transformation to be the postal & logistic solutions provider in the Benelux. 42% of our revenue is now related to e-commerce, showing that we are on track towards our 2020 ambition of more than 50%.

Volume decline in Mail in the Netherlands continued in line with our expectations. Substitution remains the driver, but, again, we see intensifying competition from postal operators, supported by the earlier ACM measures. We achieved €8 million of cost savings and continue to make progress in the preparation and implementation of our cost savings projects.

We are actively participating in the postal dialogue, initiated by Dutch government. Further discussions are scheduled to take place shortly. We repeat that to facilitate an orderly and rational adjustment of the Dutch postal market to declining volumes, regulation must be amended as soon as possible and consolidation of postal market players is inevitable.

In Parcels, strong volume growth reflects our solid position in the Benelux e commerce logistics market. Revenue improved, also helped by last year’s acquisitions in logistics services. The strong volume growth drives the planned investments in growth, impacting results. The construction of three new sorting centres started. We expect these to contribute to efficiency improvements towards the end of the year.

In International, the performance was unsatisfactory. Competition remained fierce, especially in Germany and Italy.

We confirm our outlook for 2018. Our aim to pay progressive dividend remains unchanged. The AGM approved the dividend of €0.23 per share for 2017, the final dividend of €0.17 per share will be payable on 9 May.”

About PostNL

We are PostNL. For more than 225 years, we have been part of society and here for everyone. With 31,500 colleagues, an extensive network of 5,700 PostNL locations, 10,000 letterboxes, 1,400 automated parcel lockers, and millions of users of the PostNL app, we are always close by. Together with our partners, we operate in 190 countries worldwide. Our mission is clear: connected to deliver what drives us all forward. Through our strategy, we grow our business, create sustainable value, lead through innovation and make an impact that matters. On an average weekday, we deliver 1.2 million parcels and 6 million letters. We improve our networks with smart solutions, innovate with AI and tech for our customers and promote future-proof employment relationships for employees and partners. At the same time, we are making our delivery operations more sustainable: we cover many kilometres on foot and by bicycle and increasingly use cleaner fuels and electric vehicles. PostNL N.V. is a publicly listed company with a revenue of €3.3 billion in 2025.

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